The ordering process
! Until you place your order by clicking on "Order with Obligation to pay", you can cancel the order process at any time, simply by returning to home ("start") for example. !
If you have collected the models in the order basket, you want to order, please go to "Checkout". If you have not set up an account on our site, you will be offered this now.
But you can also order with a guest account, then only the important data for the processing of your order will be saved. In this case you have not any possibility to access your orders, because an customer account is necessary for this. You also need to enter your information correctly on your next order again.
If you already have an account, you can log in now, if this is not already done. If you are logged in, you can specify or change your shipping address and you can choose the shipping method. Currently you can choose shipping or pickup in our workshop or on our exhibitions.
On the next page you can enter or change your billing address and select the method of payment. Depending on the shipping method you can choose between different methods of payment. In the case of pickup you can choose in advance (bank transfer, direct debit, credit card Visa / Mastercard, PayPal or Amazon Payments) or cash payment upon pickup. In the case of shipping you can choose in advance (bank transfer, direct debit, credit card Visa / Mastercard, PayPal or Amazon Payments). The offer of payment methods is also dependent on the country from which you order and in which we shall send. So it is possible that not all methods of payment are available.
In the following there is a text box you can enter information about your order. In particular, you can specify here a deadline. Please keep in mind that we have to work your order first, if you want, for example, a modification or special manufacturing. Sometimes this can take a few days, but in busy periods (! Christmas!) it can take a longer time.
If we can not meet your deadline, we will notify you immediately. If you not specified a deadline, but wait for some time, then call us to ask why, please.
On the next page you'll see a summary of your order. Please check now all details again. if you want, you can still revise or change all details. if everything is correct, finish the ordering process by clicking on "Order with Obligation to pay".